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How to watch films on Festival Scope?

Find here our step by step guide to watch films on Festival Scope.

How to watch film on Festival Scope with an invitation?

Find here our step by step guide to watch films with invitations on Festival Scope.

What are the system requirements?

You can watch on PCs running Windows 7+, and Macs running OSX 10.12+. You can also watch on Android tablets and phones using Chrome or our Android App, and on iPhones and iPads using Safari or our iOS App. You will need a broadband or fibre internet connection - dial up will not work. The recommended download speed is: 3.0 Mbps. The minimum required download speed is: 128 kbps. The recommended download speed for HD video is: 6.0 Mbps You’ll find a complete list of requirements below.

What are the requirements for Windows computers?

Windows 7, Windows 8.1 or Windows 10.
Google Chrome, Firefox, Microsoft Edge, Internet Explorer or Opera. We recommend using the latest version of your browser as earlier versions may not be supported.
Internet Explorer on Windows 7 is no longer supported. You will need a broadband or fibre internet connection - dial up will not work.


What are the requirements for Mac computers?

Mac OSX 10.12 or later.
Google Chrome, Firefox, Safari, or Opera. We recommend using the latest version of your browser as earlier versions may not be supported.
You will need a broadband or fibre internet connection - dial up will not work.

Can I watch content on my iPhone/iPad?

Yes, you can watch content using Safari and this requires iOS 11.2 or later. We recommend using the latest version of your browser as earlier versions may not be supported. Alternatively, you can download our iOS App.

Can I watch content on my Android Device?

Yes, you can watch content using Chrome and this requires Android 6.0 or later. We recommend using the latest version of your browser as earlier versions may not be supported. Alternatively, you can download our Android App

Can I watch content using my Linux device?

No, the system is not optimised for Linux. In some cases you will be able to watch films but in general an error message will appear and won’t allow you to watch films on the platform.

I can’t stream any of the content, what’s going on?

Check your minimum system requirements above. We recommend that you update to the latest version of your browser.
We use adaptive bitrate streaming which means the streaming quality will automatically adjust based on your internet speed. For High Definition (HD) streaming we recommend VDSL, cable or fibre connections as we cannot guarantee consistent HD streaming on ADSL.

What happens if I forget my password?

Simply click Forgot your password on the Sign In page, enter the email address you used when you created an account and a link to reset your password will be sent to you.

Why does video playback stall or not play smoothly?

If your internet connection is poor or inconsistent you may experience problems during playback.

What devices can I Chromecast from?

You can Chromecast from a Chrome web browser on PC and Mac computers as well as Android devices or via our Android App or our iOS App.

How do I use Chromecast to watch my films?

Here’s how you can Chromecast to a TV from a Chrome browser on a laptop or desktop: 1. Connect your computer to the same Wi-Fi network as your Chromecast device. 2. Click the three-dot menu button in the top right of your Chrome toolbar. 3. Select “Cast” from the dropdown menu. 4. In the dialog box, choose the Chromecast device you’d like to use. 5. Start the film by clicking “Play” on your computer.

How do I use Airplay to watch my films?

Learn how to stream content from an Apple device to your Apple TV or AirPlay 2–compatible devices with this this support article.